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Website Terms

We are Inspired Pet Nutrition Limited (trading as AATU), a company registered in England and Wales under company number: 02495237. Our registered office is at: Dalton Airfield, Topcliffe, Thirsk, North Yorkshire YO7 3HE. Our VAT number is: GB 927 1515 28.

THESE TERMS

  1. These terms apply to any purchases you make on our website (site). Please read these terms carefully before you place any orders on our site, as they set out important information about your and our rights and obligations. Please note that you must agree to these terms before you place your order.

  2. For the purposes of these terms, you are a ‘consumer’ if you are buying products from our site as an individual for purposes wholly or mainly outside of your trade, business, craft or profession. You are a ‘business customer’ if you are buying products from our site for purposes relating to your trade, business, craft or profession. Some terms only apply to your order if you are a consumer and other terms only apply to your order if you are a business customer, so please make sure you read these terms carefully.

  3. Any reference to ‘we’, ‘us’ or ‘our’ in these terms is to Inspired Pet Nutrition Limited or a trading division of Inspired Pet Nutrition Limited, and any reference to ‘you’ or ‘your’ is to the person placing an order on our site.

  4. You must be at least 18 years old to place an order on our site. If you are a business customer placing an order on behalf of a business, you confirm that you have authority to place such order for and on behalf of that business.

  5. We may make changes to these terms at any time. However, the terms which apply to your order will be those in force at the time you submitted your order to us.

ORDERS

  1. Please check your order carefully and correct any errors before you submit it to us.

  2. After you place your order, we will send you an acknowledgment email to let you know that we have received your order. This does not mean that your order has been accepted by us. Your order is an offer to buy products from us on these terms.

  3. Acceptance of your order by us takes place when we dispatch your order to you, at which point a legally binding contract is formed between you and us on these terms. We will send you a shipping confirmation email to let you know once your order has been dispatched. We have the right to reject any order for any reason.

  4. If we are making any bespoke or personalised products for you which are based on measurements or other information you provide to us, you are responsible for ensuring that the information is correct.

  5. All orders are subject to availability. We cannot guarantee that any product will be available at any given time. If this happens, we will accept your order to the extent it can be fulfilled and cancel the rest of the order.

  6. In certain circumstances beyond our reasonable control, for example where there has been a change in law, we may need to stop selling certain products. If this happens and it affects your order, we will cancel your order.

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